I have been a patient of Dr. Randall's for more than 20 years (yikes! how old are my teeth?). I live within five minutes of several dentists, but I drive nearly 30 minutes to see Dr. Randall. He's worth the drive.
Dr. Randall is friendly, professional, and knowledgeable. He provides solid, reliable care and never, ever tries to upsell procedures or cosmetics.
In 20 years, I've seen plenty of hygienists at the practice, and somehow Dr. Randall always manages to hire friendly staff who clean my teeth without making me wince. I'm not a sensitive dental patient when it comes to cleanings, but I am with x-rays, and the hygienists work to make me as comfortable as possible.
I highly recommend Dr. Randall's practice.
The staff was very friendly. I recommend anyone to go here its fast and easy and they answer all of your questions. The staff is also very patient when I was filing out the paper work, they still took me and they even worked pasted their closing time :-) I recommend anyone to go here if you live near the chapel hill or Carrboro area :-)
Dr. Randall was highly recommended to me 18 years ago. His practice is top notch because it combines a low key approach with knowledgeable efficiency and thorough dental care. He and his capable staff -- informative, friendly, patient and efficient -- provide a clean and comfortable environment for families, busy professionals, and apprehensive newcomers. When you come across a professional this good you'll see a lot of loyalty and praise from those of us lucky enough to find him.
Dr. Randall is super professional. He has great bedside manner. Both of the hygienists I've seen have been wonderful. They keep track in the patient's record of which teeth they are keeping an eye on for cavities. There have never been any questionable, expensive procedures at this dental office and I've never been put on a 3-month schedule without it being mentioned to me, unlike another dentist I've been to. Today when I went to Dr. Randall's office and said I was in a hurry, they were super-accommodating.
They're very nice, professional and thorough. I had a great experience with them. They're easy to get along with. I definitely recommend them. They took their time and were very thorough in their examination and their cleaning.
The greeting in the office is friendly, the waiting room is comfortable. The dental assistant did my teeth cleaning, and then I saw Dr. Randall for the checkup. Dr. Randall is very calm and pleasant. He always has a compliment for me so I leave feeling good about my teeth (though I hardly have picture perfect pearly whites). The office, like most Dentist practices I know, charges for their services up front, but does submit the information to our insurance, so I typically get a check from the insurance company for the cost of the checkup within a few weeks.
He is very, very thorough, cautious, meticulous, and his crowns are seamless. He also is excellent at numbing you and not causing any pain. He charges a little bit more, but it's worth every penny.
I have been using Dr. Randall's service for the past 10-15 years and have been very pleased. I recommend him to others.
Dr. Randall is extremely thorough and really flexible. He has just started using CareCredit, which allows you to pay off your dental bills in a certain amount of time without interest.
The visit was very good. I had my teeth cleaned and he gave me a clean bill of health. I didn't need to have any fillings done. It's always nice not to have fillings done since I am almost 70 years old.
The reason I keep going back to Dr. Randall is that he actually listens to me and is very concerned with making sure that any procedure, whether a filling or a crown, is completely pain free. In the past I've had dentists that clearly can tell I'm in pain at some point and say "oh, I'm almost done," and just keep on drilling! Dr. Randall is NOT one of these. One of the first cavities I had him fill, he could tell I was starting to feel the drilling. He stopped, asked if I could feel it, and took the time to give additional anesthetic and wait for it to take effect before finishing the work. He has been like this every time - never rushed and makes sure I come first. I can't say enough good things about Dr. Randall.
He is very reasonably priced. He doesn't recommend things that are expensive that you really don't need. He tries to help you in ways you can afford and need. He is gentle and very kind. I've been going to him since 1994. I go to him for cleanings, check-ups and any other dental needs - fillings, crowns.
The entire staff is friendly and know everyone in family. Very personable and trust worthy. We have been seeing Dr. Randall for nearly 20 years, and my children now see him as well. We moved almost 30 minutes away and are very happy to make the trip to see the wonderful staff at Dr. Randall's office in Carrboro.
Dr. Randall has been our family's dentist for nearly a decade. We are extremely grateful to have come upon a dental practice with such superb standards. With an extremely knowledgeable and courteous staff you truly feel right at home. It's ...MoreDr. Randall has been our family's dentist for nearly a decade. We are extremely grateful to have come upon a dental practice with such superb standards. With an extremely knowledgeable and courteous staff you truly feel right at home. It's very comforting to know there is someone who has your best interest at heart and isn't trying to "sell" you something when it comes to your oral health. Hopefully we will not have to find another dentist for a very long time.
I have been going to Dr. Randall for almost 20 years now, ever since he took time out of his daily life on a Saturday evening to perform emergency treatment. I had slipped and fallen mouth-first onto a metal slide as a young child; he ...MoreI have been going to Dr. Randall for almost 20 years now, ever since he took time out of his daily life on a Saturday evening to perform emergency treatment. I had slipped and fallen mouth-first onto a metal slide as a young child; he helped me avoid ridicule at school by patching up everything on a limited budget and because of his expertise throughout the years, I now have the best smile I have ever had. I cannot recommend Dr. Randall enough. If you're in the area, you're lucky because you don't need to look at any other dentist. His hygienists are extremely personable and professional. They make the whole process very flexible and relaxing. Dr. Randall consistently demonstrates his genuine concern for his patients by never recommending anything without first explaining what he is seeing and what can be done to help. When he cannot perform the work himself, he always refers me to someone of equal integrity and professionalism
I have been a patient of Dr. Randall since 1986, when he was fresh out of dental school. He is kind, attentive and SKILLED! His staff turn over is very low and they are skilled also. They know who _you_ are: this is not an "impersonal" ...MoreI have been a patient of Dr. Randall since 1986, when he was fresh out of dental school. He is kind, attentive and SKILLED! His staff turn over is very low and they are skilled also. They know who _you_ are: this is not an "impersonal" dental office. They have always worked flexibly on scheduling. I just came from a filling repair: asked from appointment yesterday, received service today. My recommendation is without reservation.
I agree completely with all the other reviews. Dr. Randall is very patient and thorough and explains everything no matter how long it takes and how many questions you have.
Very warm and friendly dentist and staff, short if any wait time, very little waiting for the dentist after the dental hygienist has finished. And I never feel like they are trying to feel me anything I don't need like tooth whitening, which used to happen all the time at other dentists I've been to.
Dr Randall and his staff are a great team. He is a very professional dentist providing a high standard of work. His staff supports this high standard with professional and caring support to all dental work. Dr Randall has been providing dental work for our family for years. To any potentially new patients he is a highly recommended dentist. To all the staff thank you for all your hard work and dedication.
Dr. Randall and his staff are great. Dr. Randall treats my dental issues seriously, but he also lets me know when no treatment is needed or when we just need to keep an eye on something. I trust him. My two children (ages 7 and 10) also see Dr. Randall and his staff, and they have always had positive experiences there. Dr. Randall's practice was highly recommended to me by another long-time patient. I've also been very happy with the specialists he's referred me to.
My favorite thing about Dr. Randall is that he always explains what he's doing--what he's seeing with my teeth each visit, what he's concerned about, how that type of problem begins and can be treated, etc. Having that kind of information helps me stay motivated to floss faithfully, use a fluoride rinse, and wear my pesky retainer (which I might not need to do if the dentist I had as a teenager had educated me a bit more). He's also very positive--most of the time I don't have any problems, and it's reassuring to hear him say that all's well. Dr. Randall is also just a very kind and gentle person who always puts me at ease. The hygienists at his practice are great--I especially recommend Stephanie, who just joined the staff recently.
Dr. Randall's warm "chair-side" manner is delightful, just as "Vicki" has reviewed below. He is very calming and reassuring throughout the exam and puts you completely at ease. His office staff and hygienists are very friendly and courteous and make you feel comfortable the minute you step into the office. I moved here a few years ago and was afraid I wouldn't be able to find a dentist I liked as well as the one I had for 30 years in
Dr. Randall is the most skilled and talented dentist I have found, and has a wonderful bed-side manner as well.
Dr. Randall is my first dentist after I moved to US from
23 years of excellent dental care. I have been a patient of Dr. Randall since 1986, when he was fresh out of dental school. He is kind, attentive and SKILLED! His staff turn over is very low and they are skilled also. They know who _you_ are: this is not an "impersonal" dental office. They have always worked flexibly on scheduling. I just came from a filling repair: asked from appointment yesterday, received service today. My recommendation is without reservation.
One of four Finalists in Orange & Chatham Counties
Ranked A Top Dentist in Chapel Hill and
2010, 2011, 2012, 2013,
2014, 2015, 2016, 2017 & 2018
My staff and I are humbled to receive this recognition.
I am pleased to have served the community for more than 25 years as a general dentist. Our success is due to the efforts of individuals who have worked in my office over the years, to the outstanding specialists who have participated in the care and elevated the quality of care we have been able to provide our patients, to the comprehensive education I received at the UNC School of Dentistry, and to those dentists who have inspired me to practice every day as if was my first day out of school.
We are grateful to live in a community with so many excellent and caring practitioners.